Do you have a minimum quantity?

No! At Vortex we keep your uniform design on file so you have the freedom to add new uniforms as new team members join the team.

How do I check the sizing?

As sizing usually varies between manufacturers, please follow the explicit step by step directions on our sizing guide to calculate the sizes. We generally recommend that if in doubt go larger than smaller.

How do I order?

Let us know via email which uniforms you wish to order and we will get back to you with pricing details and an Order Form.

How do you deliver?

Goods are delivered directly to you by Post. Pick Up options are also available from our Carrum Downs office. Office Pick Up hours are between 9am and 4:30pm Monday to Friday.

How long will it take for my order to be ready?

Lead time varies from 2-4 weeks with peak seasons (March-May & August-November) being the longest at around 4 weeks. Ordering out of these times gives the quickest turnaround times. Please ask us for the current delivery times.

What numbers can I use on the singlets?

Normally the traditional range of numbers is: 4 to 15, 20-25, 30-35, 40-45 & 50-55. Other numbers are usually not allowed as they cannot be signalled by the referees. However, a lot of associations are now allowing other numbers - we recommend you check before placing your order.

What are your office hours?

We are in the office Monday to Friday 9am to 5pm. Office Pick Up times are between 9am and 4:30pm Monday to Friday.

What are the payment options?

Here at Vortex we accept credit card payments over the phone as well as in the office. We also accept cash payments in store, but please note we only carry limited amount of change so please bring in correct amounts when possible.

What is our Privacy Policy?

Vortex Basketball is committed to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website. Click here to view our full Privacy Policy.

What are the Website Terms of Use?

By accessing and/or using our Site, you agree to these terms of use and our Privacy Policy (available on our Site) (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.